Dolfinarium Harderwijk B.V. highly values the protection of your privacy when processing your personal data. The personal details obtained through the website are treated confidentially and processed in accordance with the applicable laws and regulations. This statement explains how the Dolfinarium handles personal data obtained through the website.
The Dolfinarium has an online shop where you can purchase e-tickets, programmes, subscriptions and other products and services. If you purchase these products or services via the Dolfinarium online shop, or if you register on the website, you are asked to provide the necessary personal data about yourself. These personal data include your contact details. We will only collect personal data and process them (or have them processed) to the extent and for as long as this is necessary for the following purposes:
If you wish to know what data the Dolfinarium has recorded about you, or if you want to view, change, supplement or delete certain data, please feel free to contact us by sending an e-mail to [email protected]. In the event of a request for inspection, we will be able to charge no more than the statutory fee. We will respond within four weeks after receipt of your request, and in case of a request for inspection, within four weeks after receipt of the payment.
The Dolfinarium has taken the appropriate, state-of-the-art technical and organisational measures to prevent loss of data or unlawful processing.
Functional cookies ensure that choices made during a web visit are stored for future us, such as storing the contents of a shopping cart. Functional cookies are allowed to be stored without asking permission.
Performance cookies are usually used to analyse how the visitor found the website and how the website is used. The website can be tailored to the visitor more effectively with this information.
You can adjust the acceptance of cookies via the settings in your browser. Disabling cookies may restrict your use of our website and services. You can find out below how this works for your browser:
3841 WB Harderwijk
You can also have your data changed or deleted by contacting us at this (e-mail) address.
You may not copy anything from this website, in any way whatsoever, without written permission from the Dolfinarium.
You may also not use this website in a way that hinders other users or affects the functioning of this website.
The Dolfinarium is not liable for (the content of) websites to which it links.
Would you like to communicate something about the Dolfinarium? Ask the marketing department of the Dolfinarium for approval. This communication relates in particular to the use of logos owned by the Dolfinarium. If no written approval is given, the Dolfinarium accepts no liability for the content of the information communicated.
The Dolfinarium is meticulous when it comes to providing correct and up-to-date information to visitors of the website. However, we cannot guarantee that this information is accurate, complete and up to date in all cases. For this reason, no rights can be derived from the information on the pages of the website of the Dolfinarium. Furthermore, the Dolfinarium accepts no liability for damages resulting from inaccuracies and/or outdated information.
It is possible for (parts of) the Dolfinarium company to be transferred to third parties. This may also mean that the data of our customers can be transferred.
The Dolfinarium has drawn up a number of criteria that participants must meet regarding the programmes ‘In the water with dolphins‘, ‘Sleeping near Dolphins‘ and ‘Photo opportunity dolphin or sea lion‘. The programme does not include park admission: a valid ticket is required for participation in the programme. This programme is subject to the general sales conditions.
The Dolfinarium reserves the right to cancel the programme in the event of unforeseen circumstances or when there are less than 4 participants. We will set a new date in consultation with the participant. Please note: in the event of changes (less than one month in advance) or cancellation of the reservation from your side, there will be no option for a refund of amounts already paid.
During the ‘Sleeping near Dolphins‘ programme, safety and the quality of the programme are important for all participants. That is why the following terms and conditions apply regarding participation:
For consultation about participation, please contact the Reservations Department by calling +31 (0) 341-467 460.
After your booking, you will receive a criteria form that has to be filled out for each participant and brought along on the day of participation. Please note: clearly state all details (diets and medication, but also any other things that are useful for the supervisor to know).
If it becomes apparent on the day of participation that a participant does not meet the conditions, the Dolfinarium reserves the right to exclude the participant without any form of refund.
If there are less than 6 participants, the Dolfinarium reserves the right to cancel the programme. A new date will be set in consultation with the participant.
The following applies for a photo opportunity with a sea lion or dolphin:
Buy your online tickets for the 2022 season and take advantage of extra benefits through our webshop