Dear visitor,

On this page you will find more information about rebooking your ticket.

Requirements

  • Rebooking is only possible for unused tickets that are valid from 19-2-2022 up to and including 30-10-2022.
  • Rebooking is only possible to a date in the 2022 season. Rebooking to another season is not possible.

I have a ticket without a fixed visit date

  • You can simply make a new reservation in our ticket shop. You do not need a code for this and you do not have to notify us of the cancellation of your reservation.
  • On the day of your visit, it is important that you have your entrance ticket to hand (e.g. e-ticket, voucher, coupon, etc.).

I have a ticket with a fixed visit date

  • Send an email to [email protected] and include the following information in your email:
    • Order number
    • Number of persons
    • New desired visit date
  • We aim to process all rebookings within 48 hours.

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